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Aug 12, 2024Viewtracker – Analytics for Confluence‘s newest release significantly improves the Content & Usage Report. This update allows users to include additional data fields in their reports, making analyzing Confluence spaces and content easier.
Expanded Data Fields in Content & Usage Reports for Cloud
Users can now customize their reports by selecting specific data fields to include. This improvement provides a more detailed overview of spaces and content within Confluence. The following new fields are now available:
| Category | Available Data Fields |
|---|---|
| Spaces | Attachment views, Comments, Creation date, Creator, Edits, Last editor, Number of attachments, Space key, Average time spent → if time tracking is activated, Engaged users, Last modified, Last viewed, Likes (on comment), Likes (on content), Viewers, Views. |
| Content | Attachment views, Comments, Content ID, Creator, Edits, Last editor, Number of attachments, Owner, Page status, Publishing date, Restrictions (Yes/No), Average time spent → if time tracking is activated, Contributors, Last viewed, Likes (on comment), Likes (on content), Page versions, Viewers, Views. |
How Does This Help?
This update makes finding answers to questions that would otherwise require extensive manual effort is much easier. For example:
- Which pages have access restrictions?
- Who created the spaces?
- Who made the last changes to the content?
- When were the pages published?
- Who are the owners of certain pages?
Additionally, any data fields selected in the report preferences will appear in the CSV file when the report is exported.
Data Fields and Reporting Capabilities for Data Center
The expanded data fields are also available in Viewtracker for Confluence Data Center, offering similar analytical depth as in the Cloud version.
While the key use cases remain consistent—such as tracking engagement, identifying valuable content, and supporting content lifecycle decisions—there are differences in the specific fields available on Data Center. For example, “Page Owner”, which is present in the Cloud version, is not available on Data Center. At the same time, Data Center includes fields like “Content ID”, “Page versions”, and “Publishing date”, which provide additional insight into content history and collaboration patterns.
When Time Tracking is enabled, Data Center also supports limiting tracking to specific spaces, helping organizations focus on engagement metrics where they are most relevant, while maintaining standard view tracking in all other areas.
This flexibility allows teams on Data Center to tailor their reporting setup to their operational needs, using the data that is most relevant to their goals.
Real-Life Use Case: Content Audit Made Easy
A large company’s Confluence administrator must regularly audit space and page activity to ensure compliance with internal content policies. However, the administrator previously had to manually check multiple pages to find restricted content, track down page owners, and review recent edits.
The additional data fields for the Content & Usage Report in Viewtracker can generate a Content & Usage Report that includes access restrictions, last editor details, and ownership information. This enables them to identify restricted pages quickly, see who made the latest changes, and ensure that critical content is adequately maintained—all in just a few clicks.
This update is designed to make Confluence data more accessible, allowing teams to save time and gain better insights into their content usage.
Try Viewtracker for free today and take control of your Confluence reports!
